Bow Buddy 1-Year Limited Warranty
Thank you for choosing BowBuddy. We stand behind our products and are committed to your satisfaction.
📌 Warranty Coverage
This Limited Warranty covers your BowBuddy for 1 year from the date of purchase against:
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Rosin breakage or cracking, including accidental drops.
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Rosin becoming dislodged or separated from the housing.
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Manufacturing defects in materials or workmanship.
📌 Remedy
If a covered issue occurs during the warranty period, Buddy will repair or replace the product free of charge.
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In many cases, this may mean sending a fresh rosin refill.
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In other cases, we may provide a replacement BowBuddy unit.
The decision will be made at BowBuddy’s discretion to ensure you receive the fastest and best resolution.
📌 Exclusions
This warranty does not cover:
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Damage to the outer housing or components caused by severe misuse, impact, or abuse.
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Normal cosmetic wear that does not affect performance.
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Unauthorized modifications or alterations.
📌 How to Make a Claim
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Provide proof of purchase (Amazon order ID or receipt).
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Contact BowBuddy via:
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Amazon Buyer-Seller Messaging (preferred for Amazon purchases)
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or our warranty support page (see below)
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Your warranty is automatically valid from purchase — no registration required. Optional registration at our site may help us provide faster support.
📌 Limitations
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Warranty valid for original purchaser only.
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Warranty limited to repair or replacement of the product or rosin.
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Refunds are not included under this warranty.
🎻 Your music matters to us. If anything goes wrong, we’ll make it right.